RealityPlan Projects from a Data Bundle Now Open in the New Web Viewer

As of the June 25, 2026 platform release, RealityPlan Projects created from a single Data Bundle now open in the new RealityPlan Web viewer instead of the older (“legacy”) viewer. This unifies the experience so that all projects — whether created from a Data Bundle or a RealityTwin — use the same modern viewer.

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What Changed

Creating a RealityPlan Project from a Data Bundle is not new — you have always been able to do this. What changed is which viewer the project opens in.

	Before June 25, 2026	After June 25, 2026
Project created from a Data Bundle	Legacy RealityPlan Web viewer	New RealityPlan Web viewer
Project created from a RealityTwin	New RealityPlan Web viewer	New RealityPlan Web viewer

Previously, the viewer you got depended on how the project was created, which left an inconsistent experience. That gap is now closed — everything uses the new viewer.

Note

This is a behavior change, not a new feature. You do not need to do anything to enable it, and your existing data is not modified.

Why We Made This Change

• Consistency: One viewer for all projects, regardless of how they were created.

• Performance & stability: The new viewer includes optimizations for layouts containing many cuts and 3D models, where the legacy viewer can be slower and less stable with heavier layouts.

• Closer to RealityTwin: The new viewer’s look and feel is aligned with RealityTwin, making it easier to move between the two.

• Ongoing investment: The new viewer is where active development is focused and will continue to evolve. The legacy viewer is no longer receiving further updates.

Can I Go Back to the Legacy Viewer?

Yes. A feature flag can be enabled on your account that reverts new Data Bundle projects to the legacy viewer. If you’d like this enabled, contact your Customer Success Manager or our support team.

Caution

This is intended as a temporary bridge while your team transitions, not a long-term configuration, since the legacy viewer will not receive further improvements.

Important Limitations of the Legacy Viewer

Before requesting the flag, please be aware:

• Performance & stability: The legacy viewer is less efficient than the new viewer and can struggle with layouts that contain a lot of cuts or 3D models. The new viewer is optimized for these cases.

• RealityTwin always uses the new viewer: Even with the flag enabled, projects created from a RealityTwin will always open in the new viewer. The legacy viewer cannot be used within a RealityTwin environment.

• Reduced compatibility with RealityTwin: Layouts built in the legacy viewer have limited compatibility when merged into a RealityTwin. These limitations are expected to grow as new capabilities such as web editing become available.

Frequently Asked Questions

Did I lose the ability to create a project from a Data Bundle?
No. The workflow to create a RealityPlan Project from a Data Bundle is unchanged — it simply opens in the new viewer now.

Will my existing projects change?
Not for now — this change applies to the viewer used when creating new projects from a Data Bundle. A migration of existing projects to the new viewer may come down the road; we will communicate ahead of time before any such change. If you have questions about existing projects, contact support.

Some tools look like they’ve moved.
The new viewer uses the new-generation interface, so some controls are located differently than in the legacy viewer. The main features not yet available in the new viewer are the Memos/Comments tools and Share Links — both are coming soon.

Need Help?

Reach out to your Customer Success Manager or our support team. If you’d like to enable the legacy viewer flag or want a walkthrough of the new viewer, we’re happy to help.

Related: June 25, 2026 release notes